Most orders placed before 2:00 PM Eastern time will ship same day. (Orders placed on weekends and holidays will ship the next business day). Most orders placed after 2:00 PM Eastern will ship the next business day.
When calculating shipping times, the day the item is shipped is considered "Day 0", with the next business day being "Day 1", and so on. Holidays and weather may impact the shipping carriers ability to deliver packages. The delivery time on orders with standard shipping are estimates and are not guaranteed.
NEXT DAY AIR SHIPPING
Next Day Air shipping is available for an added fee. Please note: orders placed after 2:00 PM Eastern will not be shipped until the following day. Next Day Air packages are not delivered on weekends. Orders placed with Next Day Air on Fridays before 2:00 PM Eastern will not be delivered until Monday. Orders placed after 2:00 PM Eastern on Fridays with Next Day Air shipping may not leave our warehouse until Monday and will arrive at their destination on Tuesday. Our warehouse does not ship on weekends.
SECOND DAY AIR SHIPPING
Second Day Air shipping is available for an added fee. Please note: orders placed after 2:00 PM will not be shipped until the following day. Second Day Air packages are not delivered on weekends. Orders placed with Second Day Air on Fridays before 2:00 PM Eastern will not be delivered until Tuesday. Orders placed after 2:00 PM Eastern on Fridays with Second Day Air shipping may not leave our warehouse until Monday and will arrive at their destination on Wednesday. Our warehouse does not ship on weekends.
We do offer free shipping promotions from time to time. We are currently offering free shipping on all orders over $99 to the following provinces: British Columbia, Saskatchewan, Alberta, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland. We do not offer free shipping to Yukon, Northwest Territories or Nunavut.
We reserve the right to cancel orders placed that violate our free shipping policies and parameters.
511 Food Service accepts payment using Visa, MasterCard, American Express, and PayPal. We do accept credit payments after an approved credit application has been received and processed. Please contact us for details.
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